^ I'll 2nd that sentiment, thnx for taking the time to keep us updated jshank. I feel like an insider with all the information that is provided on this forum.
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About time they get a local coffee option over there. Curious who it will be.
So with the Northeast Alliance pretty much moving forward full steam (despite DOJ concerns), could we expect some sort of a return of a direct connection to JFK? Or unlikely?
I'm a regular UA flyer out of STL, doing mostly STL-EWR and STL-ORD. In over 5 years of flying I have pretty much flown regional jets on the EWR route, about 6 or 7 times a year. Tomorrow I think I am flying mainline on that route for the first time, on a A319. Also booked a 2023 flight on a 738.
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Apparently a pipe burst above C2 and flooded part of Concourse C. Hopefully not too much water damage and it seems like the airport was able to handle the issue without much impact on flights, but it definitely screams "new terminal, please".
United seems to be adding more mainline in here. I’m still salty about no SFO yet but I’ll take bigger planes for now.kipfilet wrote: ↑Dec 12, 2022I'm a regular UA flyer out of STL, doing mostly STL-EWR and STL-ORD. In over 5 years of flying I have pretty much flown regional jets on the EWR route, about 6 or 7 times a year. Tomorrow I think I am flying mainline on that route for the first time, on a A319. Also booked a 2023 flight on a 738.
Southwest opens their next schedule extension tomorrow. Will be interesting to see close to 2019 it is.
Also the open house for more new terminal stuff is tomorrow.
^ I wonder if Rhonda would ever consider political office. She’s becoming one of the most impactful and recognizable faces of the region and everyone seems to favor/trust her opinion.
A unified city/county led by Rhonda? I don’t hate the thought of that.
A unified city/county led by Rhonda? I don’t hate the thought of that.
…I don’t eitherSouthwest updated their schedule from just after July 4th to mid August today.
41 flight a week bump from June. Now just 12 a week short of 2019.
9.2% bump from 2022.
41 flight a week bump from June. Now just 12 a week short of 2019.
9.2% bump from 2022.
International loads for June
Frontier Punta Cana 95%
Southwest Montego Bay 94%
Southwest Cancun 93.5%
Lufthansa Frankfurt 91% (outbound 98.22%)
Frontier Cancun 90%
Air Canada Toronto 88.5% (outbound 94%)
Apple/Viva Puerto Vallarta 76%
Apple/Viva HUX 71%
Spirit Cancun 73%
Apple/Viva Cabo 66%
Frontier Punta Cana 95%
Southwest Montego Bay 94%
Southwest Cancun 93.5%
Lufthansa Frankfurt 91% (outbound 98.22%)
Frontier Cancun 90%
Air Canada Toronto 88.5% (outbound 94%)
Apple/Viva Puerto Vallarta 76%
Apple/Viva HUX 71%
Spirit Cancun 73%
Apple/Viva Cabo 66%
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Something that would be useful (although not towards their stated goal of increasing parking revenue) would be one station extension of Metrolink to the cleared neighborhood behind Kingpin lanes. Perfect spot for a park and ride lot/drop off point for people driving in from the West.
I'm totally in favor of the terminal consolidation, but the traffic around the drop off/pick up areas will be much more noticeable at peak times. This would go a long way towards alleviating that
Plus anything that gets the Red Line closer to extending into Old Town Saint Charles the better
I'm totally in favor of the terminal consolidation, but the traffic around the drop off/pick up areas will be much more noticeable at peak times. This would go a long way towards alleviating that
Plus anything that gets the Red Line closer to extending into Old Town Saint Charles the better
Flew Christmas afternoon. STL to FRA on Lufthansa. Flight was full and a lot of passengers transferring in FRA to other destinations worldwide. Myself included to Madrid. Great to see all of the international passengers connecting/arriving in STL as well. United One World representative is om hand to connect passengers to Terminal 1 in STL for international arriving guests.
The plane was amazing... we were in business but even economy is beautiful. The plane was immaculate and comfortable. Service and food was impeccable and top notch. The best airline I have ever flown. The omboard staff was excellent.
Great to have this airline serving STL into an amazing hub in EU as well.
Fly back next week... will report back then.
The plane was amazing... we were in business but even economy is beautiful. The plane was immaculate and comfortable. Service and food was impeccable and top notch. The best airline I have ever flown. The omboard staff was excellent.
Great to have this airline serving STL into an amazing hub in EU as well.
Fly back next week... will report back then.
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^ my mom was on that fight, 1D. She continued to Vienna.
My brother had some really bad luck- on Saturday on his way to the airport his SW flight to Jacksonville was cancelled and they were able to get on the 3pm on Sunday and the plane and pilots were there but no flight attendants, so it got cancelled again but this time he checked his bags already and as of this afternoon has no idea where they are or if he will ever get them back
My brother had some really bad luck- on Saturday on his way to the airport his SW flight to Jacksonville was cancelled and they were able to get on the 3pm on Sunday and the plane and pilots were there but no flight attendants, so it got cancelled again but this time he checked his bags already and as of this afternoon has no idea where they are or if he will ever get them back
Southwest has been continuing their meltdown for days now. My flight to FLL was canceled this morning due to no flight attendants. Who knows when they can get back to normal operations. This seems bigger than a normal weather meltdown. It's too bad STL is so heavily dependent on Southwest, and I hope there's a path forward to where customers can trust them.
The place was a zoo this morning with hordes everywhere trying to get rebooked. The phone lines are alternately just a busy signal or hours of holding. The website doesn't even work right now to show flights/statuses.
The place was a zoo this morning with hordes everywhere trying to get rebooked. The phone lines are alternately just a busy signal or hours of holding. The website doesn't even work right now to show flights/statuses.
I watched a bit of the environmental update from December 15th, didn't see anything posted about it here. Not a whole lot we didn't already know. The WSP representative confirmed that T2 would be reused and not demolished, though there haven't been any discussions about what that use would be. Both MetroLink stations will remain. The overall project has been split into two "development programs" for environmental reasons.
https://www.flystl.com/about-us/stl-air ... ng-meeting
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This document is dated December 2022 and has some interesting information about some of the other alternatives that were explored. Some of those include elevating, depressing or tunneling I-70 and running automated people movers on the existing MetroLink tracks. Below is a map of the preferred plans.
https://www.flystl.com/uploads/document ... opment.pdf
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Looks like Woodson Terrace might be planning a project to better connect itself with the area around T2:
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Last but not least...a rendering I stumbled upon on the airport website:
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https://www.flystl.com/about-us/stl-air ... ng-meeting
This document is dated December 2022 and has some interesting information about some of the other alternatives that were explored. Some of those include elevating, depressing or tunneling I-70 and running automated people movers on the existing MetroLink tracks. Below is a map of the preferred plans.
https://www.flystl.com/uploads/document ... opment.pdf
Looks like Woodson Terrace might be planning a project to better connect itself with the area around T2:
Last but not least...a rendering I stumbled upon on the airport website:
How wide is our new terminal?
Of the major hubs that I've flown, DEN is the only one to me that felt spacious and not cramped. I don't think ours is planned to be as wide as DEN but parts of T2 feel downright claustrophobic at times right now and I hope the new experience is nothing like that.
Of the major hubs that I've flown, DEN is the only one to me that felt spacious and not cramped. I don't think ours is planned to be as wide as DEN but parts of T2 feel downright claustrophobic at times right now and I hope the new experience is nothing like that.
I spent Friday night in the Denver airport. It was a disaster, much worse than here and it was bad here also. I luckily got out of there on Saturday morning.eee123 wrote: ↑Dec 26, 2022Southwest has been continuing their meltdown for days now. My flight to FLL was canceled this morning due to no flight attendants. Who knows when they can get back to normal operations. This seems bigger than a normal weather meltdown. It's too bad STL is so heavily dependent on Southwest, and I hope there's a path forward to where customers can trust them.
The place was a zoo this morning with hordes everywhere trying to get rebooked. The phone lines are alternately just a busy signal or hours of holding. The website doesn't even work right now to show flights/statuses.
I had some friends somehow get out of STL today with just a 2 hour delay but they sat by someone who has been here for 3 days.
Today 70% of southwest flights canceled systemwide.
60% tomorrow already
27% of Wednesday.
The canceled flights are an issue but that happens. My bigger issue with everything is the lack of communication from Southwest and the way they have been handling delays. They do these rolling delays just keep adding 5 minutes every 5 minutes. If there is no pilot assigned to the flight and no one is boarding it isn’t going to leave in 5 minutes and making people sit around the airport for hours, I had a family member sit thru 10 hours of it before they gave up, is crazy. Just cancel the flight and let people move onto trying to get on a different one. Staff wasn’t going to magically show up.
Does it really? This level of meltdown days after any weather situation has ended at most (?) of their airports seems pretty extraordinary. Have other carriers canceled the majority of their flights for nearly a week in recent history?jshank83 wrote: ↑Dec 27, 2022The canceled flights are an issue but that happens.
Not sure what the percentages of Southwest flights canceled Friday-Sunday were, but I'm assuming their Thursday through tomorrow numbers are going to be brutal.
The meltdown in Denver is specifically concerning. Seems like a workforce shortage contributed to post-storm.
Depending how much worse this gets, could be good for KC if WN decides to reallocate pressure in the longterm.
Depending how much worse this gets, could be good for KC if WN decides to reallocate pressure in the longterm.
Spirits meltdown 2021 might have been worse percentage wise.eee123 wrote: ↑Dec 27, 2022Does it really? This level of meltdown days after any weather situation has ended at most (?) of their airports seems pretty extraordinary. Have other carriers canceled the majority of their flights for nearly a week in recent history?jshank83 wrote: ↑Dec 27, 2022The canceled flights are an issue but that happens.
Not sure what the percentages of Southwest flights canceled Friday-Sunday were, but I'm assuming their Thursday through tomorrow numbers are going to be brutal.
My point was more cancellations happen. It isn’t a good situation but the way it was handled made it way worse. Instead of getting ahead of it they have been playing catch up and falling more behind.
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A couple bits from r/Southwest
Hey guys, SWA pilot with a little information
We’re really trying to get you guys home. I’m so sorry so many of you got this screwed over on your Christmas vacations. This is entirely managements fault. Gary Kelly, and the new CEO, and corporate barons have completely gutted the philosophy Herb believed in, which was investing in employees. They’ve known for months that many crews were stretched to the absolute limit. It was only a matter of time before something caused a cascading series of failures that spiraled out of control. The board and CEO knew this, and chose to instead give themselves multi-million dollar bonuses and threaten to fire staff, along with dragging out contract negotiations with the unions in the hopes there will be a recession. This is corporate mismanagement to a level I’ve never seen in this industry during my 25 years.
Again, I’m so sorry for your travel cancellations and the complete lack of communication from anyone who should be updating you guys and leading the charge to fix this.
EDIT: user u/4sammich in a thread I was monitoring in r/flying has a pretty good update about what is going on.
“I have friends in CS and the hotel assignment side too. There were 2 specific problems, the software for scheduling is woefully antiquated by at least 20 years. No app/internet options, all manual entry and it has settings that you DO NOT CHANGE for fear of crashing it. Those settings create the automated flow as a crewmember is moving about their day, it doesn’t know you flew the leg DAL-MCO it just assumes it and moves your piece forward. In the event of a disruption you call scheduling and they manually adjust you. It does work, it just works for an airline 1/3 the size of SWA. So the storm came and it impacted ground ops so bad that many many crews were now “unaccounted” for and the system in place couldn’t keep up. Then it happened for several more days. By Xmas evening the CS department had essentially reached the inability to do anything but simple, one off assignments. And to make matters worse, the phone system was updated not too long ago and it was not working well. Last nite they did a web form and had planned to get the system up as much as possible with what communication they could muster, however it was too much to keep up on and ultimately the method for tracking crews failed again. This 100% is at the feet of all management who refused to invest in technology updates because it is the southwest way to be stuck in 1993.”
Funny that I found out more on Reddit than from management at my own company. Really sorry again guys, I hope you all get home
PSA from a SWA employee since the company won’t give any info
On behalf of all employees: WE ARE SORRY!
Couple main points:If anyone has questions, I will try to answer them.
- Please be patient with us. We desperately want to do everything we can to get you where you’re going.
- This shitstorm is because the crew scheduling software went belly up and it almost all has to be unraveled over the phone with crew members calling scheduling. If we had better technology which eliminated the need for phone calls, this would have been fixed by now.
- If you are able to find alternative transportation to your final destination- DO IT. Another airline, bus, train, Lyft, rental car, ANYTHING. Southwest WILL NOT be able to get you to your destination anytime in the next few days.
- Like I said, it’s gonna take at least a week to get back to normal operations for Southwest.
- Don’t check your bags unless you absolutely need to, take them as carry-on.
EDIT FOR FAQs——UPDATE FROM SOUTHWEST 12/27
- Checked bags are currently a disaster. Plan to not see your checked luggage for at least a month. In the interest of 100% transparency, some bags will be 30+ days lost in the system.
- Will my flight for X date go out? Next 3 days- plan on a cancellation. 4-7 days- likely to go as scheduled. 7+ days- should see operational recovery.
If you have been impacted by a flight cancellation or significant flight delay between December 24, 2022, and January 2, 2023, you may submit receipts for consideration. We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.
https://www.southwest.com/html/air/travel-disruption
https://support.southwest.com/email-us/s/
Again, It is highly advisable to find alternative transportation and submit it for reimbursement.
