urbanSTL

I think it started initially with Downtown only, and they slowly rolled them out to other locations.

The grandbury's system they had before worked flawlessly.  Then they switched over Downtown, they wiped all of my rewards, reset my rewards points (thoughtfully accrued over years of loyalty), they ditched my delivery location, they broke my heart.

Are all Imo's owned by the company or are there franchises? I'm pretty sure CWP has a combination of both.

There are a handful of corporate owned locations.  Rest are franchises.  Which is sadly why some people who stay at the Hilton probably get their first taste of our gooey goodness from the 4th Street location and leave our city in disgust.  That place is just horribly ran, the delivery drivers don't give a sh*t.  Pizza's come out half baked and all the toppings are hugging the inside of the box when it arrives.  It's the embodiment of that Digiorno delivery commercial.

bwcrow1s wrote: ↑

Mar 06, 2021

There are a handful of corporate owned locations.  Rest are franchises.  Which is sadly why some people who stay at the Hilton probably get their first taste of our gooey goodness from the 4th Street location and leave our city in disgust.  That place is just horribly ran, the delivery drivers don't give a sh*t.  Pizza's come out half baked and all the toppings are hugging the inside of the box when it arrives.  It's the embodiment of that Digiorno delivery commercial.

I would think the people at the Hilton would get Imo's from the location on the Market Street side of the hotel.

Plus, that 4th Street location is trouble anyway. Sure, they pay their rent in that building but the employees are rude, customers leave their trash all over, and as you pointed out the product quality isn't the best.

The Market location closes early, just as a note.  Sorry to continue dragging this out hah.

Yeah, I guess "sneeze guard" has taken on a whole new meaning these days.

quincunx wrote: ↑

Mar 03, 2021

$6.5M building permit application submitted.

Issued

Biz Journal reporting IMO’s has listed this property for sale. Anyone heard if they are moving out of DTW?

DogtownBnR wrote: ↑

Jul 20, 2025

Biz Journal reporting IMO’s has listed this property for sale. Anyone heard if they are moving out of DTW?

No. The sale includes a 15 year lease with 20 years of options after the 15 years. Seems like Imo's just wants to raise some money for some reason.

They just upgraded the facility in 2022 as well.

^Good to hear!